Reviews

From our Customers

Your success is our success.

"The Botsplash platform is easy to manage and provides reach time capabilities. Whenever support is needed, the team is quick to respond, insightful, and very professional. They systematically roll out new features and are ahead of the competition. I would recommend using Botsplash for all of your conversational commerce needs."
Ciara Mendez
Freedom Mortgage
Financial Services
5,001-10,000 employees
“Our company did not have a chat channel for customers that went to our website and Botsplash was the solution. Initially, it was just for our business development agents who would get that inquiry from the chat to a sales person and now we've rolled it out to our sales team and customer care members. The ramp up to bring them on was smooth. Also, the Botsplash team is incredible helpful, caring, and insightful.”
Paul Moon
Cardinal Financial
Financial Services
1,001-2,500 employees
"Botsplash is a fast way to connect with clients on the go! I like how I can transfer the file back to the loan officer, and I love that it gives my busy customers a chance to reply when they cannot check their emails."
Tiffaney Casey
Amerisave mortgage corporation
Financial Services
1,001-2,500 employees
“Since launching Botsplash as our SMS provider this year, our text delivery rate went from 73% to a whopping 92%! Lending officers are able to communicate more effectively with borrowers which has helped increase productivity. We feel we have just scratched the surface with what we can integrate with Botsplash, and have already gotten plenty of value.”
Tyler Owens
NBKC
Financial Services
100-500 employees
“The Botsplash omni-channel communication platform makes it really simple and easy for our customers, loan originators, and processors to communicate and stay up-to-date on their application status. The platform has helped improve our customer engagement rate and response times. The Botsplash team has also been a delight to work with.”
Magesh Sarma
amerisave mortgage corporation
Financial Services
1,001-2,500 employees
"The problem I have is generally customers don't pay attention to personal email and don't always answer the phone. Most people do always text back and it allows me to stay in contact with them."
Alan Dunn
amerisave mortgage corporation
Financial Services
1,001-2,500 employees
“Botsplash's forward thinking engagement platform has significantly increased our contact rate and fulfillment rate with our customers. Being able to communicate with a consumer how they wanted to be communicated with is ever important. Botsplash brings great value to our tech stack and is true partnership!”
Brian Surgener
Mutual of omaha
Financial Services
200-500 employees
We decided to implement Botsplash because we wanted to bring on web chat onto our various channels. After implementation, we quickly saw the potential of this product and have sense expanded it to use their text features. The support from Aru and her team has been excellent and I would highly recommend this product.
Michael Peronto
Cardinal Financial
Financial Services
1,001-2,500 employees