Hey lenders, the worst thing you can do is ...
"Take it from me as a millennial: the worst thing you can do is call someone on the phone. Especially if you’re hunting for a mortgage—you don’t want to talk to some stranger at a bank or lender … until you do. But even chatbots can be annoying when your lender uses them poorly. It’s all about timing, and there are times when you actually need and want to text your bank and to talk to a human. It’s just a matter of when.
Botsplash makes tech that lets lenders talk to you on your terms. Don’t want to get cold calls from loan officers and would rather get text updates on your options? Botsplash does that. Once you’ve gotten your feet wet in the mortgage hunt, you can start to chat up multiple lenders using a tool like LendingTree or Zillow. Botsplash helps you do this without any phone calls."
Read the full article here.
