About the Missed Calls ROI Calculator

What is the Missed Calls ROI Calculator?

The Missed Calls ROI Calculator is an interactive tool designed to help you estimate the potential revenue impact of missed inbound calls. By entering your call volume, conversion rate, and average revenue per conversion, you can generate a directional estimate of monthly losses and potential recovery opportunities.

How are the revenue estimates calculated?

The calculator uses your provided call volume, missed call rate, conversion assumptions, and average revenue per conversion to estimate potential lost revenue. It also models a conservative recovery scenario based on improved response and automated follow-up. The results are directional and intended for planning and evaluation purposes.

Are the results guaranteed?

No. The calculator provides directional estimates based on the inputs you supply and conservative assumptions about recovery rates. Actual results will vary depending on response speed, follow-up quality, operational processes, and compliance considerations.

What does “recovered revenue” mean?

Recovered revenue refers to the portion of missed call opportunities that may be captured through faster response, after-hours handling, or automated follow-up. It assumes partial recovery, not full conversion of every missed call.

How the Calculator Works

What inputs do I need to use this tool?

You’ll need an estimate of your monthly inbound call volume, the percentage of calls typically missed, your conversion rate on answered calls, and your average revenue per converted call. These inputs help generate a tailored revenue impact estimate.

Does this calculator account for after-hours calls?

Yes. The calculator considers missed and after-hours call patterns as part of estimating potential lost opportunities. Many teams experience higher missed rates outside of standard business hours, which can meaningfully impact revenue.

Does the calculator store or share my data?

No personally identifiable information is required to use the calculator. Inputs are used only to generate your results within the session and are not stored or shared.

Results, Accuracy & Next Steps

How accurate are the results?

The results are intended to provide practical, directional insight rather than exact forecasts. They are based on your assumptions and a conservative recovery model. The calculator is designed to help teams understand potential impact, not replace detailed financial analysis.

What should I do after reviewing my results?

Your results can help identify whether missed calls are materially affecting revenue and whether improvements in response speed may have measurable impact. Many teams use these insights to evaluate workflow changes or explore automation strategies.

How can Botsplash help address missed call gaps?

Botsplash provides tools that help teams capture missed calls, trigger timely follow-up, route conversations efficiently, and maintain compliant engagement workflows. The calculator helps illustrate where these improvements may deliver measurable value.

Can this calculator be used across industries?

Yes. While especially relevant for regulated and high-intent environments such as mortgage, insurance, automotive, and B2B services, the calculator can be used by any team that relies on inbound call conversions.