Converse with your customers over multiple channels on one SaaS-based dashboard.
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Botsplash makes it simple for your business to connect with customers via the digital channels they most prefer.
Whether you're looking for tools to speed up your teams engagement process or a solution to combat lost opportunities, these products have you covered!
Easily chat with more customers in less time to elevate your business's efficiency and customer satisfaction levels.
Natural and accurately generated responses driven from website data.
Conversational summaries that provide reference points to prior chats.
On-demand agent generated responses during chat sessions.
Analyze and understand the emotions expressed by customers.
Easily schedule appointments right on Botsplash. Both users and customers can pick dates and times that work best for an optimal meeting experience. Bookme is integrated with all major calendar systems such as Google and Outlook.
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Streamline your lead distribution process and make sure leads are going to the agents who are best equipped to assist them.
Engage with leads and collaborate in real-time with other agents.
Conversational receipts for transparent engagement.
Built-in safeguards help maintain TCPA compliance.
Lead reassignments ensure leads are connected to the right agent.
Build custom conversational paths that guide users towards an intended goal for your business. Custom flows are excellent options for lean teams or businesses looking to automate mundane tasks.
Meaningful connections are more important than ever which is why Botsplash equips your agents with the tools needed to foster real-time, face-to-face interactions with customers.
Botsplash provides a wide range of solutions to enhance communication within many different industries. Depending on your unique needs, Botsplash can provide a customized experience to fit your industry demands.
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At Botsplash we are proud to provide the most modern consumer engagement solutions on the market today. Our mission is to give our clients top notch customer support and routine platform enhancements. Still not convinced? Schedule a demo and let us show you!
Our clients are the foundation of what makes Botsplash successful.
“They act like a true business partner, not just a vendor or software supplier. As the needs of the business change, the Botsplash team is there to adapt with us and help brainstorm new features and solutions so that we can evolve and meet the changing needs of our customers.”
The BotSplash platform goes beyond the chat feature that they are probably best known for. Their product can drive engagement via chat, text (SMS), social and even through Google Business Profile (formerly GMB) with a direct integration to Google chat which is still pretty rare with most tech providers.
Botsplash provides a very easy to use omni-channel communication platform that improves the customer journey, maximizing deliverability and helps drive conversions. Having administered Botsplash accounts in the past, I always found their platform delivered exactly what I needed.
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