There’s one sun but many channels of communication available for you and your customers. Messaging has become the most accepted and preferred mode of communication, whether it’s SMS text, web chat, or more. Allowing your customers to use multiple messaging platforms ensures conversations aren’t missed and the audit trail makes it easy to see when your installers, contractors, or sales team has engaged.
When you mix live chat with automation, you get the best of both worlds. Customers can ask your most common questions and get answers through an automated bot and when ready to move forward, can connect with a live agent.
Communicate updates, installation reminders, and more using our SMS channel. Botsplash’s SMS best practices and monitoring reduces the number of messages marked as spam and increases your delivery rate.
Your customers are on the most popular social media site in the world. Make it easy for them to find and talk to you through Facebook Messenger.
When a homeowner searches the internet for solar installation, you can talk to them directly from the search results. We can show you how.
