Botsplash for Salesforce

Engage Customers Directly from Salesforce

The Botsplash Salesforce Widget brings your customer conversations - SMS, chat, and more - right into your CRM. No switching screens, no extra costs, just faster engagement and better conversions.

Schedule A Demo Learn More

Features

The Salesforce + Botsplash Experience

Every lead, message, and customer interaction stays synced within Salesforce, giving your team the power to respond faster, track performance, and keep conversations compliant.

With no extra Salesforce costs, your team can send and receive messages, manage direct lines, and distribute leads without leaving your CRM.

Manage Every Customer Conversation Without Leaving Salesforce

Say goodbye to app switching. The Botsplash Widget lives on your lead or contact record, allowing agents to send and receive messages instantly. All conversations are automatically logged, so your data stays complete and compliant.

Start Conversations Instantly

Send 10DLC-compliant text messages directly from your Salesforce dashboard. Each user has their own dedicated line, making communication personal and traceable. No integrations or add-ons needed — just clear, two-way conversations.

Synced Data Integration

Keep Salesforce and Botsplash perfectly aligned. Lead details, message history, and opt-out preferences update automatically, ensuring your team always works with accurate, compliant data. No manual entry, no missed updates, just seamless synchronization.

Feature Accessibility

Access the full power of Botsplash without ever leaving Salesforce. From messaging and visitor tracking to analytics and routing, everything your team needs to engage customers and stay productive is right inside your CRM.

Supercharge Your Salesforce Workflow

Category

Feature

How it Helps

Embedded Messaging

Botsplash Salesforce Widget

Send, receive, and manage SMS or chat directly inside Salesforce records.

Multi-Channel Engagement

Communicate with leads via SMS, chat, or voice while keeping history synced in CRM.

Efficiency & Access

Salesforce Single Sign-On (SSO)

Simplifies login for teams, enhancing security and adoption.

Salesforce Customization

Tailor the integration to fit your workflows, record types, and automation rules.

Team Coordination

Lead Distribution

Assign incoming leads automatically to the right agent or branch.

Multi-Agent Support

Multiple agents can collaborate on the same record or lead conversation.

Subaccounts

Manage multiple teams or locations under a single parent organization.

Scheduling & Efficiency

Bookme Appointments

Lets customers book meetings directly from chat or SMS, syncing with Salesforce records automatically.

Frequently Asked Questions

Salesforce limits how many widgets we can add. Can Botsplash help?

Absolutely. Botsplash provides an optimized widget integration that works even if your Salesforce environment restricts additional components.

Does using Botsplash increase my Salesforce costs?

Not at all. There are no added Salesforce fees for enabling Botsplash. Our integration connects seamlessly to your existing setup.

Do I need to switch between applications to message customers?

No. Botsplash lives inside Salesforce, letting you send SMS, chat, and manage leads from your dashboard.

I can’t find Botsplash in the AppExchange, what should I do?

Our team provides a direct setup process. We’ll guide you through widget installation and customization so it aligns with your Salesforce instance.

Is Botsplash secure and compliant?

Yes. Every integration respects Salesforce’s data security standards and includes full TCPA/DNC compliance for messaging.

Do I need our Salesforce consultants to set up the Botsplash widget?

Botsplash provides the package and instructions to install the Salesforce application. This can be completed by anybody with Salesforce admin access.

Have questions about our Salesforce integration?
Reach out to our team for more details or a personalized walkthrough.

Schedule A Demo