Features

Channels

Meet your customers where they are.

The communication from all the channels comes directly into Botsplash to make it easy for your agents to respond and convert your leads to customers.
 Web Chat Icon

Web Chat

A customizable widget for every website need.

SMS Icon

SMS

Deliver powerful messages directly to your customer.

Video Chat and Voice Chat Icon

Voice and Video Calling

Take it beyond chat with a seamless transition to voice or video calling.

Google Business Messages Logo

Google Business Messages

Speak to your customers as they discover your business through search.

Facebook Messenger Logo

Facebook Messenger

Messenger conversations are easily answered with Botsplash.

integrations

Customized to make sure it's a perfect fit.

We take pride in our customized integrations to ensure Botsplash is working for you, not against you. If you don't see a necessary integration, reach out and we will work with you to make it happen.
G suite logo
Office 365 Logo
Microsoft CRM Logo
Salesforce Logo
Velocify Logo
LeadMailbox Logo
Freshdesk Logo
Nice in contact Logo
Zendesk Logo
Hubspot Logo
Follow Up Boss Logo
Bomb Bomb Logo
Wordpress Logo
Lending Tree Logo
White Pages Logo
Google Business Messages Logo
Facebook Messenger Logo
Amazon Alexa Logo
Bandwidth Logo
Vonage Logo
Twilio Logo
Message Bird Logo
Plivo Logo
Google Analytics Logo
Hotjar Logo
Fullstory Logo
features

Endless possibilities.

With new features constantly being added, our goal at Botsplash is to make communication as seamless as possible for your business. These features make that dream a reality.
Mobile App Icon

Mobile App

Reporting Icon

Reporting

Single Sign-On Icon

Single Sign-On

Security Icon

Security

Support Headset Icon

Support

Multi-Agent Chat Icon

Multi-Agent Chat

Pull in other agents to easily hand off chat conversations.

Bolt Notification Icon

Notifications

A browser notification will ensure you never miss an incoming lead.

Email and SMS Icon

Email and SMS Escalations

If you are away from your computer, we can send email and SMS escalations so you can work on the go.

Document Management Icon

Document Management

Create a library of documents for your agents to attach during your conversations. You can also attach documents from your local files.

Lead Management Icon

Lead Management

Organize your leads within the platform for maximum conversions.

CRM Profile Icon

CRM

Analyze your customer data to improve your business relationships.

GeoLocation Icon

Geolocation

Quickly see where your visitor is from for any location-based decisions.

Canned Messages Icon

Canned Messages

Quickly and easily pull in saved messages to common requests to save time for your agents.

Short Url Icon

Short URL

SMS best practices include short URL's relevant to your company's domain, which you can create through our platform.

One Click Form Clipboard Icon

One-Click Form

A simple form embedded in the chat widget to quickly gather information.

Co-Browsing Icon

Co-browsing

If your customer is confused, you can co-browse with them to walk them through, step by step.

Screenshare Computer Icon

Screenshare

By sharing screen control, you can ensure your customer understands your instructions.

Returning Visitor Fingerprint Icon

Returning Visitor

Identifying returning visitors will ensure you don't ever repeat yourself and make them feel valued.

Timing Icon

Predictive Times

The customer will see accurate agent wait times to set clear expectations for interactions.

Responsive Design Devices Icon

Responsive Design

The widget's responsive design ensures it looks great on any device.

Agent Dashboard Icon

Agent Dashboard

The Botsplash dashboard makes it easy to view conversations, reports, and settings for optimal workflow.

Multiple phone providers icon

Multiple Phone Providers

We integrate with multiple phone providers, such as Nexmo and Twilio.

IP and Domain Restriction Icon

IP & Domain Restricted Access

The settings allow you to restrict IP and domains from accessing the chat bot.

Team Management Icon

Team Management

Managers can see reports on agents, update team composition, and more.

Visitor ID Icon

Visitor Identification

No matter what channel the visitor comes from, Botsplash will identify them and give the agent the historical data.

Routing Workflow Icon

Routing Workflow

Routing will ensure that Botsplash is working for your company by setting customizable workflows.

Campaign Bullhorn Icon

Campaigns

Create campaigns to nurture your leads and increase conversions. Botsplash's SMS best practice reduces the number of messages marked as spam and increases your delivery rate.

Open API Cloud Icon

Open API Access

Our open API access means that we can integrate with almost anybody, including your business.

Custom Integrations Icon

Custom Integrations

We are committed to working with your company to integrate with any software you are using.