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Insurance

Insurance Conversations, Modernized for Today’s Policyholder

Every policyholder expects fast, personalized communication from quote to claim. Botsplash helps insurance providers deliver it with ease.

Give your agents and service teams the tools to instantly connect with leads, nurture renewals, automate outreach, and maintain full TCPA compliance, all without losing the personal touch that builds trust and loyalty.

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Communication Built for the Entire Insurance Lifecycle

Stage
Use Case
How Botsplash Helps
Quote Request
Customer fills form online
Auto-reply + live chat connects instantly
Underwriting & Follow-Up
Agent clarifies missing info
Single dashboard view keeps context
Claims Support
Policyholder texts status update
Automated routing to service team
Renewal & Retention
Annual policy approaching
Reminder + personalized outreach
70% faster first-response times
3× Increase in Policyholder Engagement
40% Higher Renewal Conversion Rates

The Insurance Communication Gap

Policyholders expect fast, easy, and personal communication, but most insurance teams still face barriers that slow everything down.

Missed Calls
Customers wait too long for responses.
Fragmented Tools
Agents switch between too many systems.
Compliance Delays
Extra steps slow outreach.
Lost Conversations
Policyholder data scattered across channels.

Botsplash bridges this gap by unifying every interaction, from first inquiry to renewal, into one connected conversation.

All Your Insurance Conversations, Finally Connected

Botsplash unifies every quote, claim, and renewal into one seamless experience, giving your team faster, easier, and fully compliant communication with every policyholder.

What Botsplash Delivers:

Unified Communication
Manage all conversations from one clean, centralized dashboard.
Automation + AI
Send timely follow-ups automatically so no lead or renewal slips away.
Built-In Compliance
Manage all conversations from one clean, centralized dashboard.
Team Collaboration
Manage all conversations from one clean, centralized dashboard.
Seamless Integrations
Manage all conversations from one clean, centralized dashboard.

How Insurance Experts Elevate Engagement with Botsplash

We couldn't be happier with Botsplash as our texting tool for our insurance call center. The ease of use and intuitive interface has made it a breeze for us to reach out to our customers and keep them engaged. The automated campaigns have also been a huge success, resulting in increased customer engagement and higher conversion rates. The self-service reporting platform provided by Botsplash have also been invaluable in helping us to fine-tune our messaging and ensure that we are delivering the best possible experience to our customers.
— Marc Melvin | Director of CRM & Contact Center Technologies
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