The ConnectMe dialer on Botsplash revolutionizes the way your team manages outbound communication. With a user-friendly interface and robust functionality, ConnectMe empowers agents to handle calls with unparalleled efficiency and ease— all within the Botsplash platform.
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Streamlined call management and automatic next contact features keep agents productive and reduce downtime.
Seamless call transfers and team collaboration ensure customers receive timely, expert support from your team.
Customizable voicemail and availability settings enable personalized, compliant interactions.
ConnectMe simplifies the calling process, enabling agents to dial out directly from the Botsplash dashboard. The intuitive interface offers easy navigation with tabs for Call, Queue, Recent, and Settings, making call management more accessible than ever.
Efficiency is at the core of ConnectMe. The feature includes powerful queue management tools that minimize downtime and maximize agent productivity:
ConnectMe offers advanced customization options to align with your team's needs:
ConnectMe is Botsplash’s outbound calling solution that allows teams to make, manage, and personalize calls directly within the Botsplash platform. It streamlines outbound communication while keeping conversations compliant and connected to the full customer context.
Yes. ConnectMe allows agents to call and text from the same dedicated number. This creates a consistent, recognizable experience for customers and keeps conversations unified across voice and messaging channels.
Yes. ConnectMe includes robust queue management features, including pre-scheduled calls and automatic line-up of the next contact. This helps teams maintain momentum and manage high-volume outbound workflows efficiently.
Yes. ConnectMe is built with compliance in mind and supports consent-aware calling workflows. It helps teams manage outbound activity responsibly while maintaining proper records and safeguards.
ConnectMe removes friction from the calling process with built-in queue management, pre-scheduled calls, and automatic next-contact workflows. Agents spend more time talking to customers and less time navigating tools or dialing manually.
ConnectMe enables seamless call transfers, shared queues, and centralized call management. Teams can collaborate in real time, ensure calls reach the right agent, and maintain continuity throughout the customer journey.
Agents can customize voicemail messages and control availability settings directly within ConnectMe. This ensures calls are handled by available agents and interactions remain personal and professional.
ConnectMe is ideal for sales teams, call centers, and service teams that rely on outbound calling as a core channel. It’s especially valuable for organizations that want speed, collaboration, and personalization without adding separate dialer tools.
