CustomerRetention+

Reconnect. Renew. Retain.

CustomerRetention+ helps businesses re-engage existing customers and nurture long-term relationships through AI-driven, multi-channel communication. Whether it’s policy renewals, loan follow-ups, or appointment reminders, your brand stays connected at every stage.

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Retention Made Simple

Keeping customers engaged shouldn’t require multiple tools, manual follow-ups, or endless reminders. CustomerRetention+ automates post-conversion communication so your team can focus on meaningful interactions instead of repetitive outreach.

With built-in automation, compliance safeguards, and true omnichannel reach, it’s never been easier to maintain trust, drive renewals, and grow customer lifetime value. From policy renewals to post-loan communication, CustomerRetention+ automates ongoing engagement so your customers never feel forgotten.

Inside CustomerRetention+

What it Does

How it Helps

Multi-Channel Journey

Orchestrates consistent outreach across SMS, email, social, and voice.

Keeps customers engaged wherever they prefer to communicate.

Bulk TCPA Campaigns*

Sends compliant follow-up campaigns to large customer groups.

Reconnects efficiently while maintaining regulatory compliance.

Conversational AI

Engages customers through natural, AI-powered dialogues.

Builds stronger relationships through personalized, human-like interactions.

Warm Handoff

Routes re-engaged customers to a live agent when needed.

Provides personal attention at critical decision moments.

Renewals / Retention

Automates ongoing outreach to encourage renewals and keep customers engaged after the initial sale.

Increases loyalty and repeat business through consistent communication.

Follow-Ups / Appointments

Sends timely reminders and messages for follow-ups or scheduled appointments.

Ensures customers stay on schedule and reduces missed opportunities.

CRM Sync

Syncs all customer conversations and engagement data with your CRM.

Keeps records up-to-date and ensures seamless coordination.

Lead Distribution & Assignments

Assigns follow-up tasks or leads to the right agents automatically.

Improves accountability and response times.

Social Media Engagement (FB, IG, WhatsApp)

Extends your reach into popular messaging channels.

Connects with customers where they already spend their time.

Why CustomerRetention+ Works

Turn forgotten opportunities into active relationships. Every re-engagement campaign feels personal, timely, and fully aligned with your brand’s tone and timing.

Reconnect with dormant or inactive customers automatically.

Deliver timely, personalized outreach across multiple channels.

Keep renewals and appointments on schedule.

Empower agents to focus on conversations, not coordination.

Protect compliance and brand reputation with built-in safeguards.

Integrations that Keep Your Team Connected

CustomerRetention+ complements your existing CRM and communication tools. With more than 40 integrations and open API support, it fits effortlessly into your current tech stack.

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