The Quick Assessment is a short, high-level evaluation with six questions that provides directional insights and immediate recommendations. The Full Assessment is a more in-depth diagnostic with detailed scoring across multiple categories, offering more precise insights and feature alignment.

While the assessment is applicable across industries, it is especially relevant for organizations in regulated or high-intent environments such as mortgage, insurance, automotive, and B2B services.

This assessment is useful for sales leaders, operations teams, marketing leaders, and compliance stakeholders who want to understand where their engagement process can be improved, especially in high-volume or regulated environments.

Yes. All recommendations are directly aligned to the responses you provide. The tool does not surface generic suggestions; each insight and capability recommendation is tied back to your inputs.

The Quick Assessment provides high-level guidance, while the Full Assessment offers a more accurate and nuanced view due to additional context and scoring inputs. Both are designed to be practical and actionable.

No personally identifiable information is required to complete the assessment. Responses are used only to generate your results and are not shared or sold.

No. This assessment provides guidance and insights based on best practices and common engagement challenges. It should not be considered a replacement for detailed operational audits or legal advice.

Botsplash provides an omnichannel engagement platform that supports intelligent routing, automated engagement, AI-assisted qualification, compliance controls, inbound voice coverage, and appointment scheduling. The assessment helps identify which capabilities are most relevant to your goals.