About the State-by-State Texting Rules Lookup

What is the State-by-State Texting Rules Lookup?

The State-by-State Texting Rules Lookup is an informational reference tool that provides high-level guidance on common SMS and voice outreach restrictions across U.S. states. It’s designed to help businesses quickly understand general considerations such as allowed contact times and notable state-specific limitations.

Is this tool considered legal advice?

No. This tool provides general informational guidance only and does not constitute legal advice. Messaging and calling laws vary by state, channel, use case, and interpretation. Businesses should always consult qualified legal counsel before launching or modifying outreach programs.

Who should use this tool?

This tool is helpful for marketing teams, sales teams, compliance teams, and operations leaders who are involved in planning or overseeing customer outreach via SMS or phone calls, especially in regulated industries.

Compliance & Regulatory Context

What regulations does this tool reference?

The guidance is informed by commonly enforced frameworks such as the Telephone Consumer Protection Act (TCPA), state consumer protection statutes, and general industry best practices. State-level rules may impose additional or stricter requirements beyond federal guidance.

Why do texting and calling rules vary by state?

While federal laws like the TCPA apply nationwide, individual states can enforce additional restrictions related to consent, timing, content, and enforcement priorities. This creates variations that businesses must consider when operating across multiple states.

Does following this guidance guarantee compliance?

No. Compliance depends on many factors, including consent language, message content, audience, timing, and how outreach is executed. This tool does not guarantee compliance and should be used only as a starting reference.

Accuracy, Updates & Next Steps

How often is the information in this tool reviewed?

Each state and channel entry includes a “last reviewed” date. Botsplash reviews and updates this information periodically, and more frequently when significant regulatory or enforcement changes occur.

What should I do if my use case isn’t covered here?

This tool provides general guidance only and may not address specific scenarios or edge cases. If your outreach strategy involves unique workflows, industries, or jurisdictions, consulting a TCPA attorney is strongly recommended.

Who can help with TCPA or messaging compliance questions?

For TCPA and messaging compliance matters, Botsplash recommends consulting a qualified TCPA attorney, such as John Henson of Henson Legal, PLLC, who focuses on consumer communications compliance.

How can Botsplash help beyond this tool?

Botsplash helps businesses operationalize compliance by supporting consent capture, opt-out management, message logging, audit trails, and role-based access controls across SMS and voice channels—reducing manual risk and improving consistency.