On November 1, 2022, the new Oklahoma mini TCPA law goes into effect. This law, similar to the Florida mini-TCPA rule, restricts automated text and call times from 8am to 8pm. To support you in this effort, the Botsplash platform is updated to automatically suppress automated outbound text messages at 8pm Oklahoma local times, either based on phone area-code, the property state or any other related attribute to determine the Oklahoma state association.
Please review your automated dialing rules and make sure they are in compliance with the TCPA general and state based rules.
Do you have questions about TCPA or how to stay compliant during this change? Reach out to these experts below:
Eric Troutman at TCPAWorld
Ryan Thurman at Contact Center Compliance