Reporting

In-depth reporting right from our dashboard.

Dive into a world of data right on the Botsplash dashboard. Our reports cover everything from volume and channels to lead sources and agent performance, providing a comprehensive view of your interactions. We work closely with our clients to create custom reports that deliver the numbers they need. Because at Botsplash, we believe in simplicity and precision, ensuring your insights are as clear and tailored as possible.

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Providing the data you want, when you need it.

Live Engagements

Engage in the now with live insights.

Live Data: Real-time insights based on your client's traffic, keeping you in the loop with current engagement.
Agent Visibility: Instantly know which agents are online, facilitating seamless communication and support.
Visitor Assignments: Effortlessly manage and assign visitors, enhancing team collaboration and productivity.

Comprehensive View

View the whole picture across all channels.

Channel-Specific Metrics: Gain a granular understanding of individual channel performance, optimizing your strategy for each platform.
Abandon/Accept Rates: Identify trends and patterns with abandon and accept rates, allowing you to fine-tune your engagement strategy for better results.
Conversion Tracking: Track and analyze conversion rates across different channels, enabling you to optimize your campaigns for maximum effectiveness.

Compliance Reports

Regulatory clarity, reporting simplicity.

TCPA Compliance: Ensure adherence to TCPA regulations, safeguarding your business and maintaining trust with customers.
Deliverability Insights: Monitor and enhance deliverability, ensuring that your messages reach the intended audience effectively and consistently.
Opt-Out Rate Overview: Track and analyze opt-out rates with precision, ensuring compliance with regulations while gaining valuable insights into audience preferences and communication effectiveness.

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