What is TCPA? The Telephone Consumer Protection Act of 1991 is the leading federal law that regulates telephone solicitations in the U.S. Join me as I provide an overview of the TCPA, its penalties, and ways to ensure you and your enterprise are following TCPA guidelines.
The Telephone Consumer Protection Act or TCPA – what is it? I’m Willem Osuch and welcome to this week’s Botsplash.TV.
The Telephone Consumer Protection Act of 1991 or TCPA for short is the primary federal law governing the regulation of telephone solicitations in the United States.
The TCPA places limits on unsolicited pre-recorded telemarketing calls to be made on someone’s landline home telephone and prohibits all autodialed or pre-recorded calls or text messages to someone’s cell phone.
Penalties are serious for those who do not follow TCPA laws and regulations. These penalties are enforced on a per-call basis, meaning that penalties and private litigant damages can escalate rapidly. So, it’s important that you and your enterprise comply with TCPA regulations and adhere to their restrictions.
Many firms offer legislative monitoring services to help enterprises keep track of changes to regulations on both the federal and state level in relation to TCPA laws, regulations, and restrictions and software companies are also adapting their products to reflect current TCPA law changes and more.
The Botsplash omnichannel platform is no different and has taken steps to ensure that TCPA regulations are followed by both enterprise and consumer when using it. I’m Willem Osuch and thanks for watching Botsplash.TV.