Our development team is constantly updating and improving the Botsplash platform. For the month of February 2024 you can find a few improvements added to the Botsplash experience below:
Agents now have the ability to search through conversations by labels within the message dashboard
Introducing, Bookme Team! Combine all team members calendars onto one Bookme page. Once a meeting is scheduled the system will automatically distribute it out to the appropriate agent based on availability. Just like the individual pages, custom buttons, social media links and team information can be displayed.
The suggested reply feature has been moved out of the send menu to the text bubble within a conversation for easier access.
Reminiscent of the Botsplash platform, features such as shared folder, bookmarks and create lead have been moved to a side menu on the mobile app.
