June 2023 Developer Updates

Platform Updates

TCPA Updates

Listener TCPA Setting will default to "Timezone" to ensure the proper times are being utilized.

Botsplash TCPA Timeone

Filter by Badge Level

Admins now have the ability to filter through agents on the teams page based on badge level

Botsplash Filter by Badge

WhatsApp Integration

We now offer integration capabilities with WhatsApp!

WhatsApp Logo

Document Library

Botsplash now offers the ability to create a pre-downloaded document library for agents to be able to utilize within a conversation or a canned message

Botsplash Document Library Window

Improvements to Canned Message Search

Agents now have the ability to search canned messages via category name

Botsplash Canned Message Search

Have a feature idea or suggested improvements?

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