Listener TCPA Setting will default to "Timezone" to ensure the proper times are being utilized.
Admins now have the ability to filter through agents on the teams page based on badge level
We now offer integration capabilities with WhatsApp!
Botsplash now offers the ability to create a pre-downloaded document library for agents to be able to utilize within a conversation or a canned message
Agents now have the ability to search canned messages via category name
