Our development team is constantly updating and improving the Botsplash platform. For the month of March 2024 you can find a few improvements added to the Botsplash experience below:
Team assignments can now be changed by the agent post acceptance.
Canned messages can now be used within follow ups, tasks and notes.
Admins can now edit or add notes on any lead assigned to an agent on their team.
Improvements have been made to the overall look and feel of emails sent through Botsplash including formatting and custom subjects.
A sequence can now include a specified time delay to ensure the message is being received by the visitor at the appropriate time all while adhering to TCPA guidelines.
Meeting and tasks will now be organized into "upcoming" and "completed" tabs for better user visibility.
