Our development team is constantly updating and improving the Botsplash platform. For the month of March 2023 you can find a few improvements added to the Botsplash experience below:
We have made the massage dashboard even easier to organize with the unread and unanswered filters. These give the agent the ability to focus on the current active conversations so no opportunities are missed.
We have expanded our auto cancel feature by offering the ability to auto cancel a scheduled text message based on if and when the visitor responds or if the visitor is archived.
Powered by Open AI GPT 3 , the Blurb feature now offers the ability to create a brief summary of conversation history with a visitor instantly.