We have enabled the ability to add an image or document attachment to canned messages and listener messages making it easier to share important information with your clients
The visitor now has the ability to schedule multiple Bookme appointments with the same agent or with multiple agents making check ins with the visitors team that much easier
Bookme appointments will now be listed within the visitor details of the message dashboard making management and editing easier.
Personalized Bookme links can now be used as a token replacement within a canned message.
Conversations will now only be marked as read when the agents begins to type a response vs when the conversation is opened.
You can now add and update visitor profile notes directly in the mobile app.
2-Way Spanish Translation is now available on mobile!
