September 2023 Developer Updates

Platform Updates

Time of Day Token Replacement

A token replacement is now available which will provide a greeting to the client based on time of day.

Botsplash Token Replacements

Visibility of Scheduled SMS Messages

Scheduled text messages are now visible to all participating agents assigned to a conversation.

Botsplash Scheduled SMS Messages

Improved TCPA Listener Messaging

Admins now have the ability to suppress listener messages on holidays and weekends. Suppressed messages will send out in the next available TCPA window.

Botsplash TCPA Rules

Bookme Improvements

A brand new UI with customizable colors as well as the ability to upload, application links, photos and description of the organization.

Warning for Sensitive information

Botsplash now flags keywords associated with sensitive information to confirm the message is intended

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