Customers reach out in different ways. Botsplash helps your team respond from one centralized platform, keeping every message, call, and interaction connected. From compliant SMS campaigns to social DMs, web chat, and real-time voice or video conversations, your agents can engage faster, stay organized, and move every customer journey forward.
Customized for Every Click. The Botsplash Web Chat widget is not a one-size-fits-all box. It is a dynamic engagement layer that adapts to your website’s brand and your customer’s intent.
Reach Them Where They Are... In the Inbox. SMS remains the most direct way to reach a customer, but in 2026, compliance is non-negotiable. Botsplash provides a high-performance SMS engine powered by 10DLC compliance and intelligent routing to ensure your messages actually arrive.
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Don't Just Like... Interact. Often, Facebook DMs are trapped in a marketing silo. Botsplash breaks that barrier, routing Messenger conversations directly to your sales agents. By treating Facebook as a core sales channel, you ensure that social inquiries are handled with the same urgency as a phone call.
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Connect with Two Billion Users on the Platform They Trust. WhatsApp is the primary communication tool for a global audience. Botsplash brings the power of WhatsApp Business to your team, offering a reliable, rich-media alternative to traditional SMS.
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Engage Visually, Convert Instantly. In 2026, Instagram is more than a gallery, it’s a storefront. Botsplash unifies your Instagram Direct Messages into your central dashboard, allowing your agents to respond to Stories, Reels, and post inquiries in real-time. Don’t let a high-intent comment sit for hours; turn visual interest into a qualified lead before they keep scrolling.
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Move to High-Fidelity Conversations. Some deals require a human voice or a face-to-face meeting to cross the finish line. Botsplash allows you to escalate a text or web chat to a secure Voice or Video call with a single click... no app downloads or meeting codes required for the customer. ConnectMe, the Botsplash native dialer, empowers your team to manage high-volume outbound campaigns with ease.
Collect conversations from SMS, web chat, social messaging, voice, and video in one connected workspace. Each interaction adds context to the customer record so your team can see where the conversation started and what happened next.
Store key details, notes, statuses, ownership, and conversation history together. Agents can quickly understand who the customer is, what they need, and where they are in the journey.
Assign conversations, trigger next steps, schedule appointments, and continue outreach without leaving the platform. CRM Lite helps turn high-intent conversations into trackable action.
Botsplash does not need to replace your existing CRM. Our platform can work alongside systems like Salesforce, HubSpot, and other customer databases to help your team act faster on real-time conversations. Capture customer engagement, sync important details, and give agents a more complete view of every interaction without forcing another disconnected workflow.
