When it comes to SMS messaging for business, there are many options out there, but which one is the right choice for you? Depending on what type of messaging you're looking to send out, the volume you’re looking to send it at, and the budget you have, it’s important to pick the correct number format to ensure you get the results you are looking for. Let’s go ahead and dive into the three most popular types of numbers, so you have all the information you need to make the right choice for your business.
Short Code Numbers
A short code number is a 5 or 6-digit number explicitly designed for sending out mass text messages most frequently used for marketing campaigns or automated messaging. Short code numbers can support volumes of 10 - 500 msg/sec *subject to carrier restrictions*
Long Code Numbers
Long code numbers are traditional 10-digit phone numbers that can be used for messaging and voice calls. Long code numbers can support volumes of 1-3 msg/sec *subject to carrier restrictions*
Toll-free numbers, also known as 800 numbers, have a distinct three-digit code that allows the caller to reach a business or organization without being charged for the call. Toll-free numbers can support volumes of 3-10 msg/sec *subject to carrier restrictions*
SMS messaging is an incredibly valuable tool for businesses to effectively communicate with their existing and prospective clients for a multitude of reasons. However, it is very important that you choose the right kind of numbers for your business. One thing that stands out is that SMS messaging of any kind, combined with an omnichannel communication platform, is a recipe for success. Botsplash supports SMS messaging from all three numbers and will work with you to make sure that you choose the right number and get the most out of your messaging.
For more information on your SMS messaging capabilities, please reach out for a demo!