Botsplash CRM owns the Lead. Customer Engagement carries the conversation. Pick one or both, compare the plans, and book a time with our team from the plan that fits.
Reduce your sales tech stack expenses: intake, routing by eligibility, a clock per source, pipelines and an AI assistant that asks before it acts, in one CRM.
For a team moving Leads off spreadsheets and shared inboxes.
Book a Lite demoFor teams that run on response time and conversion.
Book a Growth demoEverything in Lite, plus
For organizations putting AI to work across the pipeline, with an engineer on the project.
Book a Scale demoEverything in Growth, plus
Carry every conversation: SMS, web chat, voice and messaging in one inbox, with AI that qualifies and hands off to a person.
For teams getting started with two-way conversations.
Book a Lite demoFor teams that care about speed to lead and pipeline impact.
Book a Growth demoEverything in Lite, plus
For teams replacing manual workflows with AI.
Book a Scale demoEverything in Growth, plus
The Lead and the conversation on one record, scoped, piloted and supported by one team.
The Lead and the conversation on one record, to start.
Book a Lite demoTogether
Botsplash CRM
Customer Engagement
Ownership, response clocks and AI qualification working together.
Book a Growth demoEverything in Lite, plus
Botsplash CRM
Customer Engagement
AI across the whole lifecycle, with a Forward Deployed Engineer.
Book a Scale demoEverything in Growth, plus
Botsplash CRM
Customer Engagement
For organizations with complex workflows, high volumes and strict operational requirements: custom configuration, advanced integrations, single sign-on and a dedicated team across both products.
Each plan includes everything in the plan before it.
| Capability | Lite | Growth | Scale |
|---|---|---|---|
| Botsplash CRM | |||
| Contacts, Leads and Applications on one record | Included in Lite | Included in Growth | Included in Scale |
| Lead intake from every source, with attribution | Included in Lite | Included in Growth | Included in Scale |
| Routing by eligibility to a named owner | Included in Lite | Included in Growth | Included in Scale |
| A speed-to-lead clock for each source | Included in Lite | Included in Growth | Included in Scale |
| Pipelines, tasks and notes | Included in Lite | Included in Growth | Included in Scale |
| Your own isolated instance, managed by Botsplash | Included in Lite | Included in Growth | Included in Scale |
| Standard support | Included in Lite | Included in Growth | Included in Scale |
| Workflows with escalations and reminders | Not in Lite | Included in Growth | Included in Scale |
| Aged lead re-engagement, consent first | Not in Lite | Included in Growth | Included in Scale |
| Recapture and renewal Leads from your own book | Not in Lite | Included in Growth | Included in Scale |
| LOS, POS and AMS integrations | Not in Lite | Included in Growth | Included in Scale |
| Workspaces per branch, with roles and PII masking | Not in Lite | Included in Growth | Included in Scale |
| Reporting by source, owner and stage | Not in Lite | Included in Growth | Included in Scale |
| AI assistant that prepares and drafts, and asks before it acts | Not in Lite | Not in Growth | Included in Scale |
| Operations agent and a built-in MCP server | Not in Lite | Not in Growth | Included in Scale |
| Approved AI tools on the same records, roles and audit record | Not in Lite | Not in Growth | Included in Scale |
| A Forward Deployed Engineer working with your team | Not in Lite | Not in Growth | Included in Scale |
| Multi-brand and multi-division workspaces | Not in Lite | Not in Growth | Included in Scale |
| Real-time feeds and API access to your data | Not in Lite | Not in Growth | Included in Scale |
| Priority support with a success manager | Not in Lite | Not in Growth | Included in Scale |
| Customer Engagement | |||
| ConversationHub inbox for web chat and SMS | Included in Lite | Included in Growth | Included in Scale |
| Live chat | Included in Lite | Included in Growth | Included in Scale |
| Shared inbox | Included in Lite | Included in Growth | Included in Scale |
| Basic automations | Included in Lite | Included in Growth | Included in Scale |
| Message history and transcripts | Included in Lite | Included in Growth | Included in Scale |
| Standard support | Included in Lite | Included in Growth | Included in Scale |
| ConvertAI lead qualification and routing | Not in Lite | Included in Growth | Included in Scale |
| AI-assisted responses | Not in Lite | Included in Growth | Included in Scale |
| BookMe appointment scheduling | Not in Lite | Included in Growth | Included in Scale |
| Salesforce, HubSpot and other CRM integrations | Not in Lite | Included in Growth | Included in Scale |
| Lead distribution and reporting | Not in Lite | Included in Growth | Included in Scale |
| Consent, opt-out and audit-trail tools | Not in Lite | Included in Growth | Included in Scale |
| Advanced AI automations with multi-step flows | Not in Lite | Not in Growth | Included in Scale |
| Voice AI and Voice Assist | Not in Lite | Not in Growth | Included in Scale |
| Intelligent handoff from AI to a person | Not in Lite | Not in Growth | Included in Scale |
| Multi-brand and multi-location support | Not in Lite | Not in Growth | Included in Scale |
| Dedicated phone numbers | Not in Lite | Not in Growth | Included in Scale |
| Advanced analytics and milestones | Not in Lite | Not in Growth | Included in Scale |
| Advanced API access | Not in Lite | Not in Growth | Included in Scale |
| Priority support with a success manager | Not in Lite | Not in Growth | Included in Scale |
| Together | |||
| Conversations, consent and appointments land on the Lead | Included in Lite | Included in Growth | Included in Scale |
Consent captured and opt-outs honored per channel, with an audit trail on every record.
Roles and access controls for every user, team and workspace.
Onboarding with a named Botsplash team that knows your setup.
Security, access controls and data handling documented in the trust center.
Visit the trust center →Choose Botsplash CRM, Customer Engagement or both, then book a time from the plan that looks closest.
We look at your teams, lead sources, channels and the systems in scope, and write down what flows where.
Most teams start with a 30 to 60 day pilot measured against their own baselines, then a quote for the teams that go live.
Plans are quoted per team after a short call, because the price depends on your teams, lead sources, channels and the systems in scope. Every button on this page books that call.
Every plan includes consent and opt-out handling, an audit trail, roles and access controls, and onboarding with a named Botsplash team, for Botsplash CRM and Customer Engagement alike. Security and data handling are documented in the trust center.
Yes. Choose Both above to see the combined plans. Conversations, consent and appointments from Customer Engagement land on the same Contact and Lead in the CRM, and one team scopes, pilots and supports both.
An engineer from Botsplash who works inside your project: configuring lead sources, routing, workflows and integrations in your CRM instance, and setting up the AI assistant and operations agent with your team. A Forward Deployed Engineer is part of CRM Scale and Enterprise.
Pricing follows how you work, not just seats: the teams and Leads in the CRM, the conversation volume and channels in Customer Engagement, and the AI and support you add. You move up a plan without re-platforming.
Consent management, opt-out handling, audit trails and AI guardrails are part of the core platform, not an add-on. Botsplash is built for regulated industries; your compliance team decides the rules those tools enforce.
Yes. Teams often start with Lite or Growth and add AI, voice, scheduling or integrations over time, without disrupting existing workflows or customer experiences.
The AI prepares, drafts, qualifies and routes; a person approves and stays in control of the conversations that matter. Every AI action lands on the same audit record as your team’s work.
Salesforce, HubSpot and the other CRMs you keep, lead sources, LOS, POS and AMS systems, calendars and identity providers, with APIs and webhooks for the rest. The integrations page lists them.
Book a time from the plan that looks closest. Our team reviews your goals, industry requirements and workflows before recommending a configuration, and the pilot shows whether it fits before you commit.
