We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Unique Visitor Clicks
- Persistent Tab Selection When Switching Visitors
- User-Friendly Timestamps
- Admin Access Expanded for Visitor Tasks Tab
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Auto-cancel duplicate meetings
- Search function
- Cancelling Bookme Meetings
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Dismiss Notification Banner
- Campaign History Improvements
- Allow Text Channel Selection
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- April 2026 Developer Updates
- Visitor URLs in Carrier Summary Report
- A/B Chat Widget Testing
- Banner Alert: "Accept New Visitors" Status
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Revoked User Search in Advanced Search
- Hide Visitor Tasks Tab
- Admin Control over Suggested Replies
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- CRM Fields Layout
- Updates to Visitor Listing UI
- Widget level bot logo
- Office Hours Updates
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Meeting Form Customization
- Visitor Search & Activity Insights
- RCS Messaging
- Targeted Announcements
Read the notes →We are excited to announce several key platform updates designed to enhance your experience with Botsplash. These improvements focus on increasing flexibility, improving team coordination, and streamlining...
Read the notes →We are excited to announce several key platform updates designed to enhance your experience with Botsplash. These improvements focus on increasing flexibility, improving team coordination, and streamlining...
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Conversation Privacy Features
- Bookme Functionality - Pre-fill Form
- Salesforce Integration Improvements
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Dashboard Organization - Labels
- Hubspot Integration
- Enhanced Functionality - Chat Widget
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- BookMe - Holiday Schedule
- Automated Suggested Reply
- Reporting Improvements
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Multi Day Campaigns
- Reporting Improvement - Agent Unanswered
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Total Expert Integration
- External Contacts
- Group Texting
- Texas TCPA Window
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Meeting Theme Updates
- Improve Sequences Screen with Intuitive Flow Editor
- Custom Reports Improvements
- Multi-Day Campaigns Scheduling
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Send SMS using Direct Line Only
- Improve Scheduled Send Message Experience
- Mobile App: Notifications Fixed
- Group Text - View/Update Participants
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of January 2023 you can find a few improvements added to the Botsplash experience below:
- <strong>Last Engaged Filter</strong>
- Multiple Scheduled Text
- Canned Messages within Scheduled Text
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of February 2023 you can find a few improvements added to the Botsplash experience below:
- 2-Way Spanish Translation:
- Archive on visitor activity page:
- This chat may be recorded:
- BookMe Disclaimer
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of March 2023 you can find a few improvements added to the Botsplash experience below:
- Unread / Unanswered Filters
- Schedule Text Auto Cancel Features
- Blurb
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of March 2023 you can find a few improvements added to the Botsplash experience below:
- Okta Integration
- Search by Multiple Phone Numbers
- Share Contact Card vis SMS Message
Read the notes →Attachments enabled for Canned Messages and Listener Messages
Read the notes →Listener TCPA Setting will default to "Timezone" to ensure the proper times are being utilized.
Read the notes →Agents will now have the ability to enter their office hours into the platform.
Read the notes →Reposting is now available within Botsplash to show all meetings and Bookme appointments made by an agent on any given week.
- Bookme/Meetings Reporting
- Mobile Updates
Read the notes →A token replacement is now available which will provide a greeting to the client based on time of day.
Read the notes →Users now have the ability to add a personal application link via the custom buttons feature as well as add youtube videos.
Read the notes →Users now have the ability to create upcoming tasks on a contact. These tasks can be created by anyone assigned to the conversation as well as edited and deleted if needed.
Read the notes →When there are multiple numbers assigned to a lead, agents can choose which number should be set as primary.
- Set Primary Phone
- Set As Primary Account
- Audio/Video Enhancements
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Labels via API POST
- Visitor Sequence Resumption
- Automated Hosted Number Reassignment Safeguard
- Date Dropdown & Filtering Improvements
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- User Provisioning and State Licensing via API
- Updated Voice AI Reporting
- Suggested Reply Setup Enhancements
- Option to Show/Hide Saved Views in Message Dashboard
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Rearrange Views in Message Dashboard
- Sub-Account Notifications
- Multi-Select Listeners
- Shared Visitor Filter
Read the notes →We are excited to announce several key platform updates to enhance your Botsplash experience. These improvements focus on increasing flexibility, improving team coordination, and streamlining administrative tasks,...
- Edit Saved View
- Chat Widget Disclaimer
- Pennsylvania TCPA Hours
- Visitor Phone Number in Bookme Meetings Custom Report
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of January 2024 you can find a few improvements added to the Botsplash experience below:
- Platform Updates for January 2024
- Mobile App Updates
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of February 2024 you can find a few improvements added to the Botsplash experience below:
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of March 2024 you can find a few improvements added to the Botsplash experience below:
- Platform Updates for March 2024
Read the notes →Bookme Teams Management - UI Improvements
- Bookme Teams Management - UI Improvements
- Bulk Upload Report
- Engagement Report Improvements
- Agent Presence Flows
Read the notes →Communicate with confidence. When creating new listeners or campaigns, the system will now flag you if necessary items such as opt out language or company information is not included.
- Compliance flags for Listener Messages
- BookMe Display Timezone
- Sub-Account Accessibility
- Visitors Page UI Improvements
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of June 2024 you can find a few improvements added to the Botsplash experience below:
- Reporting Improvements
- BookMe Improvements
- Compliance Updates: Campaigns and Listeners
- Custom Disclaimer Abilities
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of July 2024 you can find a few improvements added to the Botsplash experience below:
- Admin View - Bookme Meeting
- Past Due Meetings
- Reporting - Mobile App
- Reporting - Team Dropdown
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of August 2024 you can find a few improvements added to the Botsplash experience below:
- Team BookMe Improvements
- Added Admin Capabilities
- Call Forwarding Options
- Reporting Enhancements
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of September 2024 you can find a few improvements added to the Botsplash experience below:
- ConnectMe
- Welcome Text
- Additional Undeliverable Options
- UI Updates - Unsubscribe
Read the notes →Our development team is constantly updating and improving the Botsplash platform. For the month of September 2024 you can find a few improvements added to the Botsplash experience below:
- Resend Invitation Link
- Reset SMS Undeliverable
- Profanity Filter
- Reporting Changes: Undeliverable Report
Read the notes →