Automated Federal Protection: Built-in scrubbing against DNC registries and quiet-hour enforcement protect your agency from expensive litigation.
Mitigate Legal Risk: Ensure every message sent is compliant with federal regulations to avoid heavy fines and legal trouble automatically.
Audit-Ready Records: Maintain an immutable, timestamped log of exactly when and where every consumer provided their opt-in.
Scalable Compliance: Provide proof of permission instantly to regulatory bodies, offering peace of mind for high-volume SMS strategies.
Instant "STOP" Logic: Automatically honor opt-out requests across all channels without the need for manual agent intervention.
Eliminate Human Error: Programmatic flagging ensures non-compliant messages are never sent, even if CRM records aren't manually updated.
Enterprise-Grade Protection: Safeguard sensitive client data with SOC 2 Type II compliance and robust encryption.
Granular Access Control: Use role-based permissions to ensure agents only see necessary information, protecting both consumer privacy and agency integrity.
The platform features Automated Federal Protection that scrubs your contact lists against national DNC registries in real-time. If a number is flagged, the system automatically blocks outgoing messages to that contact, shielding your agency from expensive litigation and heavy federal fines.
The system uses Instant "STOP" Logic to process the request programmatically. The contact is immediately flagged as "Opted-Out" across all channels in the Botsplash dashboard. This eliminates human error, ensuring no agent accidentally sends a follow-up message to a consumer who has withdrawn their consent.
Yes. We provide Enterprise-Grade Protection including SOC 2 Type II compliance and AES-256 encryption for data at rest and in transit. This ensures that sensitive information, such as social security numbers or financial details, is safeguarded according to the highest industry standards.
Yes. We manage the complexity of carrier-level 10DLC registration for you. By ensuring your brand and campaigns are properly "vetted" by mobile carriers, we maximize your message deliverability and prevent your outreach from being flagged as "Spam."
Federal regulations restrict when businesses can send promotional texts (typically 8:00 AM to 9:00 PM in the recipient's local time zone). Our "Guardrails" automatically hold messages queued outside of these hours, releasing them only when it is legally permissible to do so based on the lead's area code.
Every interaction is backed by Audit-Ready Records. The platform maintains an immutable, timestamped log that captures the exact source (e.g., a specific web form or lead provider) and the specific language the consumer agreed to when providing their opt-in. This data can be exported instantly to provide proof of permission for regulatory bodies.
Absolutely. Using Granular Access Control, you can assign role-based permissions. For example, a junior agent might only see their assigned leads, while a manager can view team-wide analytics. This protects consumer privacy by ensuring data is only accessible to those who strictly need it for their role.
Yes. Because the Opt-Out Management is handled programmatically within the Botsplash engagement layer, it acts as a safety net. Even if your internal CRM records haven't been manually refreshed yet, our system will block the message based on its own internal "Do Not Text" flag.
